Frequently asked questions.

Why vintage clothing?

Second-hand/vintage clothing offers you the opportunity to discover stylish, high-quality pieces - at a fraction of the new price. Each item of clothing has its own story and gives your look a personal touch. At the same time, you are doing something good for the environment by acting sustainably and giving fashion a second life cycle. With us you will find a carefully selected range of used clothing that not only impresses with character, but also with quality.

 

What exactly do you offer?

In our vintage shop we offer a careful selection of high-quality, unique clothing and accessories from decades past. Here you will find exclusive designer bags and designer clothing that impress with their timeless elegance and high quality. Our collection also includes a variety of polo shirts and football jerseys that convey both sporty charm and nostalgic value. For every style and occasion we have the right T-shirts, hoodies and various trousers that impress with classic designs and authentic vintage character. Our range is rounded off by trendy caps and versatile accessories that give your outfit that certain something. Every piece in our shop is carefully selected to offer you not only fashion highlights, but also quality and sustainability.

Are all products original?

With us, you can be assured that all products are 100% original. We place the greatest value on authenticity and quality, which is why each piece is carefully checked to ensure it meets our high standards. Our collection is only sourced from trusted partners who, like us, value sustainability and originality. Each product goes through a rigorous testing process to ensure you only receive the best. This means you can be sure that you are purchasing a genuine, high-quality vintage piece with every purchase.

Do you deliver worldwide?

Yes, we ship worldwide! We offer international shipping so you can enjoy our products no matter where you are. Shipping costs and delivery times vary depending on the destination country and you can view this information during the checkout process. If you have any questions about shipping options to your country, don't hesitate to contact us - we're happy to help!

How long does shipping take?

The shipping time depends on your location and the shipping method you choose. We do our best to ensure that your order reaches you within 1-2 working days within Germany. For international orders, the delivery time can be between 5 and 14 working days, depending on the destination country. As soon as your order has been shipped, you will receive a tracking number that you can use to track the status of your delivery at any time. If you have any further questions about shipping, please do not hesitate to contact us!

Can I cancel my order?

Yes, you can cancel your order as long as it has not been dispatched. To cancel, please contact us as soon as possible via our contact form or email. Unfortunately, once the order has left our warehouse, cancellation is no longer possible. However, if this is the case, you can return the items according to our return policy. We are happy to help you should you need any assistance!

Do I have to pay customs duties?

International orders may be subject to customs fees and import taxes, which vary by country. These fees are not included in the price of the order and must be paid by the recipient upon delivery. We recommend that you check your country's customs regulations before ordering. If you have any questions about specific duties or taxes, please contact your country's customs authorities.

Do you offer express shipping?

We do not currently offer any special express shipping. However, we work hard to ensure that all orders are processed and shipped quickly. Our products are usually with you within 1-2 working days, so you do not have to wait long for your delivery. If there are any delays, we will of course inform you in good time.

Can I track my order?

Yes, you can track your order! As soon as your order has been shipped, you will receive a shipping confirmation with a tracking number. With this number, you can check the status of your delivery online at any time. If you need assistance with tracking your shipment, we are happy to help.

Is there a size guide?

Yes, we offer detailed size advice! In addition to the standard size information on our product pages, you will find an extra size recommendation to help you choose the right size. Since garments come from different brands and years, sizes can vary, as can products where the label is missing. Our size recommendation takes these differences into account and helps you find the right fit. If you have any questions or uncertainties, we are happy to help!

What do I do if I have not received my order?

If you have not received your order, please first check the tracking information you received via email after shipment. Sometimes there may be delays in shipping or the delivery may have been placed in a safe location. If the shipment is still not found, please contact us immediately. We will investigate the case and clarify what happened with the shipping service provider in order to find a solution.

How can I redeem a discount code?

To redeem a discount code, simply enter the code in the designated field in the shopping cart or during the checkout process. The discount will be immediately applied to the total amount of your order. Please note that discounts cannot be combined and can only apply to selected products or promotions. If you have any difficulties or the code does not work, please contact us - we are happy to help you!

Which brands do you carry?

We stock a wide range of well-known brands including Nike, Adidas, Puma, Dickies, Ed Hardy, Prada, Lee, Levi's and many more. As we regularly add new products to our range, new brands are added all the time. Keep checking back for the latest discoveries!